After setting up an RCS Catering Phone system, you have the option to either use an automated welcome message, or record your own. The following are the steps of setting up your own recorded welcome message.
1. Record your message using whatever recording device/program that you have available. It is important that this file format is 16bit 8Khz WAV, but MP3 or WAV.
2. After recording your welcome message, log into your RCS account, click the MARKETING TAB, then the CATERING PHONE NUMBER SETTINGS option at the top of the list.
3. Click BROWSE and select your recorded file.
4. Once the page refreshes and your file uploads, scroll to the bottom and click SAVE.